Credit Terms & Return Policy


Credit Terms

We accept cash, check, and all major credit cards. There is a $10 returned check fee.

We offer 30 day terms to our repeat customers, who remain in good credit standing, following credit approval. 18% interest will be charged after 30 days. If you are interested in terms, please contact your account rep or Annie Nutter at

Purchase Orders are required prior to delivery for our municipal/school customers. Custom terms may be negotiated for municipal/school customers.

Massachusetts sales tax (6.25%) is added to all non-apparel goods for non-tax exempt customers. If you are a tax exempt organization please provide us with your tax ID number.


Custom Apparel Policy

We require a 50% deposit on all custom apparel orders. We always strive for 100% customer satisfaction, however due to the nature of customized apparel we do not except returns or exchanges. However, if your custom order arrives and is incorrect or flawed please contact us for a replacement or refund.


Special Order Return Policy

Any non-customized special order items may be returned in their original unused condition and packaging, but will incur a return/restocking fee.


Stock Item Return Policy

Any stock items may be returned in their original unused condition and packaging for a full refund. If packages are opened a restocking fee may apply.